warning:mandatory_15_gratuity_trap
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| warning:mandatory_15_gratuity_trap [2026/01/04 23:01] – created cassiegalleghan | warning:mandatory_15_gratuity_trap [2026/01/08 19:52] (current) – created ursulagamble63 | ||
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| - | I desperately need to share my terrible shopping experience as a cautionary tale for future group bookings. We were excited to celebrate a birthday with a hat-making activity, but the joy quickly faded when we got the final bill. My conclusion about the visit is this: "The mandatory nature of the 15% charge for a group booking, particularly considering the perceived disparity between the cost of materials and the final price, felt excessive and somewhat exploitative." | + | I desperately need to share my terrible shopping experience as a cautionary tale for future group bookings. We were excited to celebrate a birthday with a hat-making activity, but the joy quickly faded when we got the final bill. My conclusion about the visit is this: "The mandatory nature of the 15% charge for a group booking, particularly considering the perceived disparity between the cost of materials and the final price, felt excessive and somewhat exploitative." |
| - | Customer: I am extremely frustrated. I want to know why I was charged a mandatory 15% gratuity without clear disclosure for a hat-making activity, and why my receipt shows a $55 deposit when I paid $75 upfront. | + | Customer: I am extremely frustrated. If you liked this article and you would like to obtain more info regarding [[https:// |
| CS Rep: I sincerely apologize for this confusing and frustrating experience. That is absolutely not how we want our group events to conclude. I see the mandatory gratuity policy applies to groups of eight or more, but I agree we need to improve upfront communication. Regarding the deposit error, that is unacceptable. | CS Rep: I sincerely apologize for this confusing and frustrating experience. That is absolutely not how we want our group events to conclude. I see the mandatory gratuity policy applies to groups of eight or more, but I agree we need to improve upfront communication. Regarding the deposit error, that is unacceptable. | ||
| Customer: Unacceptable is right. That is a $20 error that I shouldn' | Customer: Unacceptable is right. That is a $20 error that I shouldn' | ||
warning/mandatory_15_gratuity_trap.txt · Last modified: by ursulagamble63
