I felt I needed to post this warning about shopping here, particularly if you are buying items that require a precise fit. My recent online purchase was a disaster. I was looking for a staple pair of trousers, but when they arrived, the sizing was totally off and felt incredibly restrictive. It makes sense now why another customer noted that pants are “Very hard to find pants, so always get bigger so they can fit after they’ve been in dryer.” I didn't realize I needed to size up significantly just to account for immediate fit issues and future laundry shrinkage. I am leaving this review and reaching out to customer service because the sizing discrepancies need to be addressed before other shoppers waste their money and time dealing with unexpected returns. Customer: I received my pants order today, and they are completely unwearable. The fit is terrible. I ordered my usual size, and they feel two sizes too small. CS Rep: I am so sorry to hear about the difficulty you are having with the fit of the trousers, especially since you ordered your regular size. That certainly sounds frustrating. Customer: Frustrating is an understatement. Am I seriously expected to guess what size I need and account for washing shrinkage before I even wear them? The quality control on the sizing chart seems non-existent. CS Rep: We appreciate you bringing the sizing consistency issue to our attention. We are actively reviewing feedback, particularly concerning our bottoms. For this specific order, I can immediately process a full return for you, or I can help you exchange them for a significantly larger size, perhaps two sizes up, based on the recent feedback we've received regarding our pant measurements. Customer: I don't trust trying to exchange them if the sizing is this unpredictable. I’ll just take the refund. This whole experience has been incredibly disappointing. CS Rep: I completely understand. I will ensure that refund is initiated right away, and you will receive confirmation by email within the hour. If you have any questions concerning where and exactly how to make use of browse around these guys, you can contact us at the web site. Thank you for your patience and for providing this crucial feedback. The reason I left this review on the website is to hopefully prevent others from falling into the same trap of receiving wildly incorrect sizes.
